Privacy Policy

Privacy Policy

Introduction

Welcome to https://helicopter-flight.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://helicopter-flight.terratrek.net
  • Mobile applications and software we offer
  • Online services and resources accessible through our platform
  • Any products purchased or downloaded from our site

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy outlines our practices when:

  • You sign up and use our applications as an authorized user
  • You visit and navigate through our websites linked to this statement
  • We communicate with you via emails, newsletters, phone calls, or text messages/SMS

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password.
  2. Payment Information: Data associated with transactions, including payment method, billing address, and order history.
  3. Financial Information: Any financial records required for processing payments or refunds.
  4. Purchase Information: Details about products or services you buy from us, such as purchase date, quantity, and itemized descriptions.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP address, device ID, and location data.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in via these services.
  9. Product Information: Details provided during product inquiries or purchases, including preferences and customization choices.

We gather this data through direct user input, interactions with our platform, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal data from third parties, respecting their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionality of the site, like login sessions and page navigation.
  • Preference Cookies: Remember user preferences and settings, such as language and display options.
  • Analytics Cookies: Track website usage statistics, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these reasons, we securely delete or anonymize it.

Security Measures

Implementing robust security measures is paramount to protecting your data:

  • We employ encryption for secure communication and data storage.
  • Our third-party processing partners adhere to strict security standards.
  • Regular security audits and updates ensure ongoing protection against potential threats.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take the necessary steps to rectify it.

Your Rights

Depending on your location, you are entitled to various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive a copy of your data in a structured format, allowing you to transfer it to another controller.
  • Objection: Object to or lodge a complaint about how we process your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for unsubscribe, or inquiries related to data privacy, please reach out to us:

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data protection.